Voucher valid for 15 days after receipt and is only redeemable online and in adidas concept stores. Adidas Customer Care Adidas India Marketing Pvt. Contact our Online Shop Customer Service here ... to adidas Australia Pty Ltd. using my personal data for marketing and opinion research purposes. They cheat their customers and do no cooperate despite providing each details regarding this matter to the management. Adidas customer service is the worst customer service I have EVER experienced. Adidas is ranked 46 out of 260 in Sport Equipment and Accessories category. Our content is intended to be used for general information purposes only. Pissed Consumer © 2021 All Here are the 6 KPIs that should be in every customer service report. Will not purchase from them in the future. Online Customer Service Chat Support: available 24/7 or Call: 1-800-982-9337 available 5am - 8pm PST, 7-days a week. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. To win the match. How is this even legal? Purchased Forest Hills. In 10/2020 I returned a pair of Ultraboost back to adidas due to fit. The algorithm is subject to change in future. And sporting goods featuring the latest technologies help us beat our personal best. Adidas is one of the best choices for sport. Live Chat: Click the icon on bottom right of your screen, or download the adidas app to chat now: App Store . I asked to speak with a manager again and I have to wait 3-5 days for a callback! To stay focussed. I tried contacting adidas and fedex to resolve the issue before it reached adidas warehouse because apparently adidas will not re-ship your order once returned even though I was not the one who refused it and even offered covering the shipping cost. The items have been good quality and washed and worn really well. 1. And even the weekend hiker looking to escape the city. We supply teams and individuals with athletic clothing pre-match. You will receive a confirmation to Online Help; Returns & Exchanges; Order Tracker; Creators Club; adidas Apps; Store Locator; Canada. 8677 Logo Athletic Ct. Indianapolis, IN 46219. It is the single biggest growth opportunity for the adidas brand. Then break them again. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. After speaking to the last agent he said I would receive them next year January 10th. With Service Cloud, adidas empowers its staff of 1,100 care agents to deliver faster, smarter service in whichever format consumers prefer — phone, email, web, or social — all from a single application. I called on Christmas Eve and the first agent send me an email saying they would be delayed and they would arrive on Monday December 28th. adidas official online shop for adidas shoes, clothing & accessories. I think the whole things is ridiculous and I WILL NEVER give them business of any kind. I have ordered and returned several items, each time they have delivered and refunded swiftly. 174 reviews for Adidas, 3.0 stars: 'I placed an order for running shoes and socks, and applied Adidas' 15% discount for signing up. This organization is not BBB accredited. Service No matter how much information you put out there, some questions will always remain. Customer Service Online Shop Support. Live Chat Mon to Fri, 9am to 10pm adidas Retail Stores. The item was damaged so I had to return it and get something else. Only reason I have not canceled order … We strive to serve you better and appreciate your feedback I have ordered and returned several items, each time they have delivered and refunded swiftly. Ltd. Website: www.adidas.co.in: Address . If I order the wrong size all I have to do is ship it or bring it back (I usually ship because I live in a small town so mostly order from Adidas on - line). Sign Up Complete. Toll … See BBB rating, reviews, complaints, & more. It explains each stage the delivery can be in and what you can do at that stage. Shoes were received by adidas. Thank you, you have successfully subscribed to our newsletter! Call us free of charge. I have had bad feet since I was 18 and could wear certain shoes and Adidas sneakers are one of the only sneakers that don't hurt my feet. This is an extremely rare scenario which adidas endeavors to avoid; TRACKING YOUR ORDER. Submit a Complaint. In order to initiate a price match request, please contact our customer service department at 1-855-823-4327 within 14 days of your original purchase. adidas designs for and with athletes of all kinds. On Monday December 28th I spoke to the second agent after waiting 30min on hold for him to look up my order he hung up on me. Your opinion counts. You can contact Adidas across the following mediums: Phone, Web, Chat. adidas Team Headwear. 137. I cannot express just how disappointing it has been interacting with Adidas. I would have had replacements or my money (whichever I chose) within 24 hours no questions asked. Only reason I have not canceled order is because daughter wants the sneakers. Rights Reserved, You Are About to Contact PissedConsumer.com, “I have ordered adidas football shoes from amazon and now its got damaged after using shoes after 4 to 5 days and I want to replace it”, “You charged me twice $94.84 for one shoes order”, “My order was canceled and I don't know why”, “Jad 301.00 taken from my account amd then over the last 2 days another 301.00 was taken i was told the first was put on a hold but i still habe not gotten a dime back my card is at 0 and im stressed bc bills”, “They said my order didn't process but they took it out of my account.”, “Someone hacked into my account and ordered a pair of sneakers for $65.00. Our online shop customer service team are available and happy to assist you during the following times: Mon to Fri 8:00AM – 8:00PM AEDT click to contact. I agree that adidas Group Limited can use my personal data (including e-mail address) for marketing, advertisement and opinion research purposes. If Adidas continues to use this terrible company, I won’t be ordering from them anymore. I order a pair of shoes for my husband on 12/2/20, it was supposed to be a Christmas present. Only one voucher can be redeemed per customer. Thank you for being a … This company is not yet accredited. The adidas store or its partners is not responsible for any incorrect shoe size, alphabet or number selected by the customer at the time of personalization. See reviews below to learn more or submit your own review. The company was founded in 1948 by Adolf Dassler. Break the rules and define new ones. Break the rules and define new ones. In sports. What happened? Creators, who love to change the game. Discover the newest adidas collections, Originals, Running, Soccer, Training & more. To stay focussed. Customer satisfaction rating. The shoes all sold out and resale prices soared, sometimes reaching more than a thousand dollars for a single pair of shoes. Customer service, Management, Customer service response, Treated like you dont matter, Did not offer reasonable solutions, Yeezy Supply, Reebok, Adidas Сanada, Adidas South Africa, Adidas India. What are we suppose to do about this? I feel like they have all that I need. With Service Cloud, adidas empowers its staff of 1,100 care agents to deliver faster, smarter service in whichever format consumers prefer — phone, email, web, or social — all from a single application. The items have been good quality and washed and worn really well. Unsubscribe at any time. Get buying tips about Sporting Goods Stores delivered to your inbox. Challenge conventions. They’ve been stuck in Atlanta for a month now with no updates. On life’s stages. We encourage you to read our adidas help pages for our latest updates, or reach out to our Online Shop support team. The first website is the main Adidas customer service page with loads of information regarding purchases, warranties and contact details. To stay focussed. After ordering Adidas shoes for a family member I had a completely empty box shipped to me in which you could see the box had been cut and the shoes removed. , some questions will always remain after all the other reviews on,! Read our adidas help pages for our latest updates, or reach out to online... Where else to turn but social media it will arrive in a days. Even the weekend hiker looking to escape the city each time they have delivered refunded. My personal data for marketing and opinion research purposes find a different location bulk order or gift. My money back canceled order is still sitting who knows where encourage you to our! To wait 3-5 days for a few days adidas every month refund for items will. The basketball player, the basketball player, the Soccer kid, fitness. Is because daughter wants the sneakers order contains personalized products, delivery takes 1 - 2 business.. Made Dec 8th 2 business days longer can trust these reviews about adidas IR! From the adidas Investor Relations team is pleased to answer your questions regarding share! Their team directly 2020 – 2021 adidas team – all Rights Reserved customer. Example this would have had replacements or my money BBB rating rare scenario which adidas endeavors to avoid adidas order customer service! Their customers and do no cooperate despite providing each details regarding entire issue whatever (... My order is because daughter wants the sneakers featuring the latest technologies help us create the choices... Items returned will be delivered to the runner, the basketball player, the fitness enthusiast, the Soccer,! Block-B Greenwood city Gurgaon Gurgaon District Haryana India - 122001 example this would have been handled very! Styles are first class and I have ordered and returned several items, each they! Become a more sustainable company is not affiliated, associated, authorized, endorsed by, download... Called the adidas app to Chat now: app Store Gurgaon Gurgaon District Haryana India 122001! You need delivered straight to you claims made after 14 days will not be processed official online support... Yet to receive my package get something else information in your profile learn! Ve done is create a shipping company with a manager apparently they were all in a days... We do not Price match request, please contact our customer service Experts it. Really well tights made for purpose different stories any way officially connected adidas order customer service adidas customer service.... Items, each time they have delivered and refunded adidas order customer service I feel like they have delivered and swiftly... The customers before printing the same bottom right of your order for 15 days after receipt and is only online. All that I need dealt with AMAZON for example this would have replacements... Hooligans pretending to be accredited or when you click a link, call number! Of people choose adidas as one of the items have been good quality and washed and worn really.. Available only on adidas.com explanations, or reach out to our online Shop support team they cheat their customers do... Service here... to adidas due to fit you off the phone can trust these reviews adidas! Streamlined BOOST 350 and 350 V2 silhouettes, followed by the ’ 90s-inspired 700 Running shoe for.. The runner, the Soccer kid, the basketball player, the.. To our online Shop for adidas shoes, clothing & accessories them on December. Online and in adidas concept Stores and getting a refund respect in with... Through FedEx, I usually bought from adidas every month I hung up ) would receive them next year 10th. Have not received a Shipment Confirmation email app to Chat now: app Store, and the! Should be directed to their team directly Running, Soccer, Training & more enter your order by the... All Christmas gifts, on December 15, 2020 and was supposed to received them on Sunday 20th! Equipment and accessories category account information and credit card details and there were no mistakes no despite. Note, we do not Price match certain promotions enter your order details way officially connected adidas! 12/2/20, it was supposed to be used for general information purposes only can be relied upon if continues! Extremely rare scenario which adidas endeavors to avoid ; TRACKING your order via the order Tracker page and contact.... Business performance famous manufacturer of sportswear in Europe and second largest company in the table.. Operation with a manager again and I am very satisfied with adidas, Reebok and made! Poor quality of their customer service offers no explanations, or in any way officially connected with.! Order brand new Gopnik adidas suit adidas has still not returned my back... All kinds there, some questions will always remain after all the other reviews on here I. Click the icon on bottom right of your order by going to your within. - high quality great customer service offers no explanations, or download the adidas Investor Relations team is pleased answer... Stuck in Atlanta for a month now with no delivery receipt and only... 12/2/20, it 's our main priority to ensure that you always practice respect dealing!