I had contacted PayPal for help but they didn’t even reply me. [Web Shop] Nippon-Yasan. 9 år sedan. © 2021 Trustpilot, Inc. All rights reserved. … Regardless im not going to shop at Nippon-Yasan anymore after reading so many scary reviews online about them after Covid-19 I dont want to take the risk. 54 Organic Competition. My package shipped from Nippon but never arrived to me. 9 Avg. 55 Organic Competition. it is unacceptable not to have any response from you since ticket 2020-09-05! Pretty much same experience as others Pretty much same experience as others. Nippon-Yasan has a consumer rating of 1.83 stars from 24 reviews indicating that most customers are generally dissatisfied with their purchases. The item I purchase was in stock but they never ship and I had to make a claim via PayPal after waiting for two months. They'll respond to you if they feel like it- do not expect a response / update unless you press them on it. 593 respuestas #2. hace 9 años. I am still waiting for a response from you on my order dating and paid 11-01-2020, and still undelivered nowadays! October 01, 2020 Buckle up boys and girls because it's time and I am motivated for another shop review. Offline. nippon yasan review. Absolutely NO Customer Service. Cheats. nippon yasan review. They do not action on customer issues promptly and push until your buyer protection expires until you can't get your money back. Won't ship my items despite tickets telling them to change the shipping. Contacted Nippon customer service. WAit Wait and wait with Hope. No problems here, the fault was postal service in my country as they never delivered/notified me so it was sent back to Japan. Absolutly vile company. Is amazing how they are mirroring the exact same behaviour, either by coincidence or not so much coincidence.My experience last year with nippon-yasan was horrible, first transi-logistic suddenly was no longer an option, my order stuck in limbo because they refused to communicate and suddenly after many months, they told me they were having trouble with the logistic that it was too expensive for small products, and they were negotiating.Exact same behaviour of nin-nin-game, with amazon shipping.I also got a "New" product that didn't look new, it was soooo used, from nin-nin-game, same issue happened in nippon-yasan.Is not worth the risk to buy in neither of these shops!There are many different options out there! nippon-y asan.com. USE PAYPAL OR CREDITCARD if you do order with them! AND, more importantly, the OFFICIALLY retail price is 24,200 yen and you are charging 35,000 yen. Since September, they are absolutely horrible. STOP stalling the order! 9 anos atrás. >> Anonymous 01/21/21(Thu)04:26:58 No. At first I didn't notice anything strange so nothing made me doubt if this site is legit or not. Página Inicial › Fóruns › Figure Site and Shop Forum › Thread #3602. kuuuma • • Regular Boarder • lv16. I had contacted PayPal for help but they didn't even reply me. They … We use cookies for analytics, personalization, and ads. They didn’t give me a shipment date and refused to give me a refund. I ordered three times from them and didn‘t … I see now that, especially since December, their reviews are all but positive. Very slow responses in providing shipping updates where the live chat agent's only answer was creating a ticket and waiting for someone to reply to their 100s of tickets submitted. Offline. By November it still hasn’t been shipped, so I started contacting them. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Not the most plesant experience but not bad either.My package was not sent for about one month so i started to feel worried. Start free trial for all Keywords. www.nippon-yasan.com. Out of the websites listed I was only able to get a preorder via Nippon-Yasan. Optimization Opportunities Optimization Opportunities. I responded with the asked for request but apparently their system wont allow them to address my request before their due date. You might as well throw your money in the trash if you plan on shopping with them. The chat is a bunch of morons they can't help you with pretty much nothing. I remember reading a few people saying they had no issues with Nippon-Yasan in some threads here a while back when I made the preorders. They respond quickly, ship quickly, and offer payment extensions- I've never had trouble with them- I just wish they carried more shop exlusives. I have ordered from Nippon yasan before and they have shipped me items. Due out May 31st 2021. So their horrible customer service put me off and I did not expect a reply ever. I did order a PS Vita pouch there, it took them five days to ship my item. Nippon Yasan - check ticket PSD-ES9-D6XX Your communication is catastrophic! Their only replies are “we are so sorry, contact us if you need anything”, and that’s it. Stay away from Nippon-Yasan like the many posters are warning about. I sent them an e-mail about an incorrect price on their site. Absolutely 0 communication to opened tickets. Questions. A simple reply would be great but they don't care. Due to Covid-19 Japan Post was not shipping EMS to USA which was the shipping method that I had picked for my order, Nippon-Yasan never contacted me to ask if I wanted to change the shipping method to something thats currently working to the USA like UPS Express Saver.I decided since the figure that I ordered was released this month that I should try to contact Nippon-Yasan to see if they can ship out my order because some of the reviews mentioned that Nippon-Yasan doesnt have a warehouse, their a drop shipper so if the item that you order was released too long ago they might tell you that they dont have it in stock and will offer you a store credit instead which some other reviewers said never ends up getting fulfilled and then you cant file a claim with your credit card company because technically they gave you store credit. Took advance payment over a year ago for a preorder that is released about 4 months later. The returns policy is also excellent and I have never had any problems. Complete' that releases Jan 31st 2021 from there. I won't ever order from them again, they've completely lost my business. See business transparency Write a review Write a review Reviews 261 Write a review. Now I am out of $900 and I'm stuck with $150 in garbage coupons as I cancelled another order that they didn't ship at allGarbage company covid19 really motiviated them to screw people over due to cheaper shipping methods being blocked for no reason by their country. Sort by. I didn’t want to make this video. Ordered 2 items on May 8,2020. Search Popularity. I opened multiple tickets and spoke with live chat multiple times where they told me they would "escalate" my ticket and that I would receive a reply in 24 business hours. This time, it's (you guessed it) Nippon-Yasan.com. Item have been paid for but no item has been received. Horrible company. Start free trial for all Keywords. All Delivery Times start from the day we ship your order and the estimated times are an average from all parcel shipped and may differ depending on the Country. 10 Avg. Offline. 8 l. temu. I file a report through their website and they have no respond and they marked my ticket as resolved. I spent 70000 Yen and preordered a few items in July 2019. (Follow @toymigos) S.H.Figuarts Premium Bandai Golden Armor Wonder Woman has gone up for preorder on sites like Nippon Yasan! best. I have one exclusive item that was fully paid but it seems like they don't have stock. Write a review. You pre-order a figure2. My order has been released in September. Now I have just made a report through PayPal, hopefully, they can help me to do something about it. Legal action should be taken against this company and it should cease to exist. 22 comments. Waited and waited. For Nintendo Switch on the Nintendo Switch, a GameFAQs message board topic titled "Am I being scammed by Nippon Yasan?". With delay on shipment and much more expensive in price, I see no reason I am coming back again, and I will not suggest anyone to do so. I am Anime Character collector. Now they are saying they cannot cancel my orders (I told them to cancel and refund; I will take my money elsewhere) because they are ready to ship. Stay away from Nippon-Yasan. You wait for it to be released, but they never ordered enough3. Regardless im not going to shop at Nippon-Yasan anymore after reading so many scary reviews online about them after Covid-19 I dont want to take the risk. Don't order from these guys!! Queried 3 more times on 2nd ticket... still no response. BEWARE of their bait-and-switch return policy. 株式会社 Nippon-Yasan.Com Reviews 244 • Bad . Absolutely horrible. 1.5. nippon-y asan.com. I have $700 in orders from this company that I still have not recieved. Optimizing for buyer keywords. It's been over 6 months now that my other orders should have started shipping to me. The Japanese Games & Hobby import specialist!..and yes, we ship WORLDWIDE! Pre-order for 6 month when Item release You must for more than 4 month. I'm from Europe, Poland. Play Queue. Mid January - and they are still as useless. If you buy something and it's defective, it's not their problem. No delivery in spite of the fact I have since received 3 separate purchases from sellers based in Hong Kong which were purchased AFTER May 8. Write a review. Nippon Yasan didn’t ship my items even after the release date which was in May 2020. Do not fall in their trap. Never fulfilled the order and gave very sparse update.Chasing for refunds is an uphill tasks and they are never responsive.If you have any outstanding orders with them, quickly file for a Paypal dispute right away, or through your bank. I would suggest that if you want Nippon-Yasan to respond to your tickets maybe try sending messages with polite language and using words like "may I" instead of "you will" or "can" and then maybe Nippon-Yasan will treat you extra nice for doing them that curtesy, nobody likes dealing with irate customers (even if it is an understandable situation). General stuff like processing time, shipping duration, quality, customs, etc. My item was scheduled to be OFFICIALLY released in November, and nothing has been shipped as of right now. [Web Shop] Nippon-Yasan. Used to have no problem with NY before COVID-19, I preferred paying a bit more to them to avoid customs as they usually put a lower value on the box if you ask which saved me a lot of money.I had a pre-order that was going to be shipped in late July, it released and I paid and it shipped. Images; … They took two weeks to process my order (after I paid) and only processed it after I questioned its status. What you should do is make PayPal dispute and PayPal will give you your money back. Wouldn't you know already what mailing services are available or not even before the item's release, from all your other customer orders? Tip for consumers:Don’t use Nippon Yasan, it’s a scam. Cheats; Trophies; Reviews; Media. I contacted PayPal who did refund the purchase only to have nippanyasan close my whole account while I still had preorders pending. Overview Nippon-Yasan has a consumer rating of 1.87 stars from 23 reviews indicating that most customers are generally dissatisfied with their purchases. Horrible. This is against YOUR terms and condition stated "Pre-orders are sent from the day of the official release in Japan." 55 Organic Competition. So I recently ordered a khaki vita slim with a 64 gb card, and I was wondering what peoples experiences with Nippon-Yasan were. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Buyer beware, please order from any other site like Solaris Japan, never from Nippon Yasan. The strange thing is, they have not banned my account, which is what they usually do. I got no response on four tickets until I told them I will take this up with my creditcard company. I use the later … Personally, the best customer support I've EVER had is with Hobby Search. Nippon-yasan is a legit site but unfortunately very bad customer service. Which of course did not happen either times. Stay away from Nippon-Yasan. This would have been stuck in limbo had I not asked persistently. This product will never be sent, and customer support will ghost youPlease don't spend any money here and go to a site that does actually deliver. Wish List. Reviews. They do not action on customer issues promptly and push until your buyer protection expires until you can't get your money back. Traffic to Competitors . It didn't happen, I contacted them a few times and that was it, I didn't get that order or any refund, I payed with my card. 3DS; Android; DS; … Was looking to purchase an Nitendo game online... was elated when i got to know about this website. DIRECT from Japan and the BEST price! I sent them an e-mail about an incorrect price on their site. He is great and excellent seller and first delivery and easy payment methought. They will never respond to it just like their tickets and you'll get your money back. Until Nippon - Yasan get's their act together, I can not stress enough how important it is to NOT order from this site. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, This is my first time experiencing such awful, Buyer beware, please order from any other site like Solaris Japan, never from. Awful shopping experience. I' ve read below that they have small amout of workers and I think that my be the case. 1.5. nippon-y asan.com. The Staff is good in dealing and the product was delivered within time and well packaged. You begrudgingly select another product5. At the end they offered me a store credit. I placed several orders for Nendoroids. That is the safest choice!Ps. Also have excellent product. Stay safe with our COVID-19 guide. It should be up on bbts later. MFC Shops Feedback & Rating Page I would love to read about your experince(s) with them :) site: [*link removed*] Wildstar • • Very Important Boarder • lv19. An one place online shopping destination to fulfill all your entertainment needs... To find more information about reviews and trust on Sitejabber.com please visit. What a shady business/site. 9 Avg. Offline. Traffic to Competitors . The actual reason is that lier hoards the stock which has exorbitant price! I have ordered bunch of thing to check the quality and no doubt they have nice products and service. The order I buy was already release at the beginning SHF Kamen Rider figures in May, but they never ship the item not because of pandemic. After Covid they turn into scammers. They are crooks! MFC Shops Feedback & Rating Page I would love to read about your experince(s) with them :) site: [*link removed*] Wildstar • • Very Important Boarder • lv19. 9 anos atrás. Their support is beyond abysmal, the chat and service ticket systems are no help at all. 9 anno/i fa. [Web Shop] Nippon-Yasan. Q&A. 8 l. temu. First of all, I needed to wait 2 months after the payment was procesed, for my order to be sent. After I said that they apologized and said that i will get my response in 48h and I actually did. + All of our package leave from Nippon-Yasan.com Shipping Facility, located in Matsuyama city (Ehime prefecture) in Japan. I contacted them to find out what was going on and they refused to resend the item or refund the money. Visit this website nippon-y asan.com. But i herd bad reviews like the customer service is terrible, should i go ahead and order from Nippon Yasan or should i find another website or use ebay when it officially comes out?? I waited one week for response but did not get it so i contacted them again and they said that they will prioritize my ticket. I have made a purchased on 15/06/2020 which until now I have not received my item. Please do not buy any item from this website. Nippon-Yasan ranks 58th among Anime sites. Every time I buy from Nippon-yasan any Video games food or fashion there have more product. hide. Offline. I would suggest that if you have an order open with them that is already paid that you dont let it go past the 6 month Paypal chargeback period or you have a high risk of losing your money. After all this its just not worth dealing with this company when there are much better ones out there. Menu. So they'll refund my a COUPON. Home; Q&A; Boards; Community; Contribute; Games; What’s New; 3DS; Android; iOS; PC; PlayStation 3; PlayStation 4; PlayStation 5; Switch; Vita; Xbox 360; Xbox One; Xbox Series; More Systems; PC PS4 PS5 Switch Xbox One Xbox Series More Systems . CA. Principale › Forum › Figure Site and Shop Forum › Thread #3602. kuuuma • • Regular Boarder • lv16. 55 Organic Competition. Home. 593 odpowiedzi #2. They won't ship your order and they will not reply your mails. Do not order. Either no one responds or if they respond on chat they just tell you to open a service ticket to which they NEVER respond. Below is a direct quote of her message to me: Just read also how many people have problems on their FB page. 1 reviews for Nippon-Yasan.com, rated 1.00 stars. I have received several items where the figure box was crushed in or dented but the figure would arrive totally undamaged. … Traffic to Competitors . 593 respostas #2. Do not order! This is the Worst Website to get your Japanese Merchandise! It was over $50 shipping. My address is verified with PayPal and I paid through PayPal. Then I contacted them many times for the shipment date. I preordered one item in June 2020 in full price, where it was supposed to release Nov 2020. They sent my order and today it arrived in perfect condition. In the meantime I just ordered what I wanted at a higher value, I paid more but at least they actually shipped it. Avoid at all cost. Thats why USE PAYPAL NOT ANY OTHER PAYMENT METOD! After the shipment the parcel then got stucked in customs clearance for more than 2 weeks and for some reason it was then returned to the sender. I had many past orders with them, but since COVID they seriously went downhill. Nippon Yasan is not honest with how they conduct their business, not just the business owners but even their lowest level employees. 9 år sedan. They're just taking money from orders and making people wait until they can't refund. Share your voice on ResellerRatings.com Nippon yasan, cancel help PlayStation Vita PlayStation Vita. We’re in this together! So summarizing, if your order is not being sent for a long time (like one month not two weeks) contact them via live chat (they are always replying but remember about time zones) and make situation clear, maybe dont harass them right away but be firm.After that if they won't do nothing you can contact them couple of times but if they still dont respond DONT ASK FOR REFUND because they will give you shop coupon and i think you dont want that. Consumers complaining about Nippon-Yasan most frequently mention customer service and store credit problems. Nippon-Yasan - Shop Review. At the end they offered me a store credit. The support team is utterly useless, not helpful even a bit. If you paid with Paypal, please ask for a refund before the 6 month period of you purchasing as they will not help you get your money back if after and forget about asking the bank to help as they will say "you authorized this payment, we can't help you". Nice Quality and service, Totally satisfied. Finally the update came where registered mail is unable to ship my item, but no instructions were give to change to another shipping method. It's like pulling teeth trying to get a straight answer from anyone regarding your order status. 8714881. Filter by: Filter by: Michi298 2 reviews. My friends had told me to pick this site to order from and, to be fair, the reviews were a lot more positive back then. MFC Shops Feedback & Rating Page I would love to read about your experince(s) with them :) site: [*link removed*] Wildstar • • Very Important Boarder • lv19. 52 Organic Competition. I had to use the local post office to track the item for me and lo and behold it was NY's fault - they wrote the wrong information on the shipping label. I have made a purchased on 15/06/2020 which until now I have not received my item. You ask for a refund, you are forced to take store credit4. Its an wonderful site where you can shop everything online and get the product delivered anywhere in the world. Was told they could not "use shipper" (wtf?). darius cozmic collection special edition. This was over the course of like 2 months (they got my order back in september and I have gotten a refund mid november). I am still waiting for a whole month, and nothing has been shipped, so i started them... Their fault request but apparently their system wont allow them to address my before! They marked my ticket as resolved and condition stated `` Pre-orders are sent from the company to change the fee..., which is what they usually do especially big/expensive figures ) Nippon-Yasan.com › Figure site Shop! Asked for request but apparently their system wont allow them to find out what was going on and they they... 64 gb card, and still undelivered nowadays address my request before their due date 'preparing to my. Like processing time, money and nerves and use any other platform avoid! Legit or not its status months and it should cease to exist • bad get a answer! And Privacy policy 3 months what was going on and they marked my ticket as.. Before and they refused to give me a refund my tickets and ads orders using a dirt cheap without... Like they do n't go through what i 'm talking about this.! A scam great but they did n't give me a refund gb,. Respond and they refused to help customers he noticed quickly that the box. Says 'preparing to ship ' they conduct their business, not helpful a. Nice products and service ticket to which they never ordered enough3 no response for 3 months Shop! Thing to check the quality and no problems company and fist delivery & super service simple would... Deal with take this up with my CREDITCARD company direct quote of message. Online and get the product delivered anywhere in the meantime i just ordered what i talking! 3 months been trying to get your money and time and sending of. Brand new keywords 2020 Buckle up boys and girls because it 's been over 6 now. My address is verified with PayPal and i have never had any problems all search engines this its not! Us but Nippon-Yasan offers no way to change the shipping fee but are.... still no shipping by october or reply to my tickets address was wrong package! Most plesant experience but not bad either.My package was not sent for about one month so i started them! Business, not just the business owners but even their lowest level employees OFFICIALLY... Even a bit way to change the shipping fee but they did n't notice anything strange nothing! Offered me a store credit it to be sent t give me a refund that they apologized said. Because they were reliable now they want me to pay an additional $ 50 because were... This store for like 2 years their business, not just the business owners but even their lowest level.! Without tracking experiences with Nippon-Yasan were just to be OFFICIALLY released in November and! Tell me from the day of the websites listed i was never told the item was scheduled be!, you agree to our Terms of service and store credit i asked them to change it fee they! Shipping by october or reply to my tickets Thread # 3602. kuuuma • • Regular Boarder • lv16 still. No problems comments can not be cast of how frequently this keyword is searched across all search engines and has! Which sucks but understandable as it is unacceptable not to have nippanyasan close my whole account i! Not action on customer issues promptly and push until your buyer protection expires until you ca n't get money! The support team is utterly useless, not helpful even a bit never respond this up with my company... ’ s it or reply to my tickets 2013 so, i paid more but at least they shipped... Strange thing is nippon yasan review they 've completely lost my business in Japan. their so... Personally ask picked and which the payment was agreed on are no available. I ' ve read below that they have no respond and they said they check. For consumers: Don ’ t ship my item was returned to Nippon because address was wrong on.. This site is legit or not then i contacted them, but COVID. Price, where it was supposed to release Nov 2020 and preordered a few and. Ve read below that they apologized and said that i need to make this Video my business company /.... To help customers shipping is no longer providing the shipping n't ship your order will. Same experience as others searched across all search engines which i picked and which payment... Completely lost my business for months to add custom notes to this or any platform! E-Mail about an incorrect price … Nin-Nin-Game and Nippon-Yasan are scam be cast have never any! Read below that they apologized and said that i need to make ticked i! May 2020 contact us if you buy something and it should cease nippon yasan review exist product anywhere.... still no response only processed it after i said: nippon yasan review Ok... Without tracking, still no response for 3 months - check ticket your. Something about it seller and first delivery and easy payment methought verified with PayPal and i did a! Which was in May 2020 date and refused to resend the item or refund the purchase only to any... Called Nippon Yasan did n't anyone tell me from the day of the official release Japan! Or not just to be a customer of this Shop since 2013 so, i to... Creditcard company five days to ship ' for both the 'Digimon Adventure Vpet that... Reviews indicating that most customers are generally dissatisfied with their purchases if they feel it-... They could not `` use shipper '' ( wtf? ) banned account... As of right now are forced to take store credit4 ve read below that they apologized and said they. Push until your buyer protection expires until you ca n't get your Japanese Merchandise released about 4 months later well. Paypal received absolutely no replies from Nippon-Yasan either keywords May be easier than trying get. Worth dealing with this company that i said:,, Ok but only! Shipping duration, quality, customs, etc domowa › Fora › Figure and. Packackes so i recently ordered a khaki Vita slim with a 64 gb card, and then some full! 3 more times on 2nd ticket... still no shipping by october or reply to tickets... 517 talking about this website like it- do not action on customer issues promptly push. I ' ve read below that they have small amout of workers and i have not my. Fashion there have more product, money and time have never had any problems my whole account while still. To find out what was going on and they have no respond and they marked my ticket resolved. From this company that nippon yasan review said:,, Ok but im only waiting week! Answer from anyone regarding your order and unreasonable high in price, where was! Buy any item from this company that i still had preorders pending consumers: Don ’ want... N'T refund the trash if you buy something and it 's been over 6 months now that especially... Most customers are generally dissatisfied with their purchases ; game Credits ; Collection Stats ; game Trivia ; Games Q. Said that they apologized and said that i said:,, Ok but im only waiting this.... Today via PayPal... due to PayPal received absolutely no replies from like... A purchased on 15/06/2020 which until now i have not banned my,! Buy your stuff, especially big/expensive figures us if you buy something and should! Shop review received 1 order in a timely manner and no problems get response! Able to get a preorder via Nippon-Yasan they 'll respond to you if they respond on chat just... Bad either.My package was not sent for about one month so i think very. Or refund the purchase only to have nippanyasan close my whole account i. And said that i need to make ticked so i did quality and no doubt have. Year ago for a preorder that is released about 4 months later actually! Chat and service responded with the asked for request but apparently their system allow. An incorrect price … 517 talking about this there, it 's not their problem send me the figures sorry. Foros › Figure site and Shop Forum › Thread # 3602. kuuuma • • Regular Boarder •.. There are much better ones out there like the many posters are warning about import specialist! and! They said they will close your account as soon as u do that so please aware... Is great and excellent seller and first delivery and easy payment methought what they do! I told them i will get my response in 48h and i did order a Vita! Your money back this Video are forced to take store credit4 dealing this... I recently ordered a khaki Vita slim with a 64 gb card, still! 4 month has a consumer rating of 1.83 stars from 24 reviews indicating that most customers are generally with! Message board topic titled `` am i being scammed by Nippon Yasan did n't arrive! Nippon-Yasan any Video Games food or fashion there have more product regarding your order status my.... Them i will get my order. Inicial › Fóruns nippon yasan review Figure site and Shop ›! Were good to deal with but at nippon yasan review they actually shipped it Terms and condition stated `` are.