This is driving a fundamental change in how the LCBO works. Good company ethos, nice people--great place to work. Discover new ways to transform the world of work and inspire innovation. Connect IoT data with business context and digital workflows. Accelerate change at DevOps speed by automating approvals while maintaining control. Meet some of our employees who bring their enthusiasm, passion, spirit and inspiration to their jobs every day. Create embedded self-help for faster adoption of new forms, reports, and apps. You can also call
to obtain your OPTrust ID. Provide amazing services, increase productivity, and achieve new insights with a modern service management solution. Expand DevOps success across the enterprise. iSupplier, a self-service portal, offers instant access to your information through a secure, password-protected portal, and lets you download information in a spreadsheet format. Reduce spend, mitigate risk, and drive action across IT with intelligent operations. Provide efficient, resilient financial services operations for enhanced customer and employee experiences. Performance Analytics
Connect your telecom operations—from the network to the customer—on a single platform. Eliminate frustration and improve employee satisfaction. Manage scrum or waterfall development work throughout the lifecycle from a unified backlog of tasks. Create seamless experiences for customers and agents with compliance. Learn more about specific ServiceNow applications
It also has an extensive knowledge base that helps employees help themselves. To deliver these services, the LCBO has created LCBO Now—a one-stop shop for employee services. Drive customer loyalty with connected digital workflows that automate work across departments. We believe in the power of technology to reduce the complexity in our jobs. Connect development tools to change management for automatic ticketing and approval. The LCBO was created in 1927 with the end of prohibition which had been introduced in the province in 1916. Please dial the extension of the person you are trying to reach or press "#" for the employee directory. A changing marketplace, customer convenience, and a commitment to innovation and modernization drive a digitalization agenda, One of the world’s largest buyers and retailers of beverage alcohol, the Liquor Control Board of Ontario (LCBO) was traditionally a brick-and-mortar business that combined distribution with extensive retail operations. An LCBO location in Essex is closed after five employees recently tested positive for COVID-19. Track lifecycle costs, utilization, and contracts for hardware, virtual, and consumable assets. Deliver business outcomes with speed and agility. Robert explains, “Mobile access is incredibly important for us. IT has been at the forefront of this transformation and is now engaging with other LCBO business functions to drive enterprisewide digitalization. Security
Full-time employees receive 15 “attendance credits,” which it says are equivalent to days they can use if sick. Widely adopted mobile self-services gives employees access to services when and where they need them, Delivering employee services on mobile devices has also been a huge success. Give employees the experience they deserve with efficient, intelligent services. Generate and distribute customized reports and dashboards on demand and in real time. This gives LCBO staff instant access to support wherever and whenever they need it. Collaborate in real time to complete tasks quickly and efficiently. According to Robert, “They now feel more in control. Powered by the Now Platform®, the portal gives employees a consistent, intuitive way of getting the services and support they need. Cut overages and unexpected costs with increased visibility into your ServiceNow subscriptions. With Now Mobile, they can securely access services before their shift starts, during lunch breaks, and at home. Automate onboarding and other employee lifecycle events that span multiple departments. Check your inbox for a confirmation message from us. Collect, retain, analyze, and visualize measurable time series data from any source or combination of sources.
LCBOConnect connects you with LCBO key communications - Product recalls, Amber alerts, Social media feeds, retail news briefs, and more. Resolve issues faster with virtual agents that understand simple, human language. All LCBO stores remain closed on Mondays. Create real-time dashboards and reports to detect failing critical controls. Turn your data into action to quickly get value from your IoT investments. Increase business efficiency with easy knowledge sharing and collaboration. Respond rapidly to evolving threats, and bridge the gap between security and IT. LCBO Now employee portal. LCBOConnect connects you with LCBO key communications - Product recalls, Amber alerts, Social media feeds, retail news briefs, and more. Connect your enterprise and modernize operations to transform your business. Create and manage work orders based on technician skills, availability, and inventory. See how companies like yours make the most out of their ServiceNow investment. Minimize business risk and manage costs with self-service delivery of cloud services. Simulate and compare multiple investment scenarios to align your portfolio with your business strategy. Simplify how work gets done, deliver intuitive experiences, and build digital workflow apps with a single cloud platform. Perform functional testing of your applications and simplify platform upgrades. • Get push notifications alerts and reminders for time tracking, important updates, and approvals. Our IT team is also continuing to modernize—service mapping is one good example.” Robert concludes, “That’s the power of ServiceNow. Powered by the Now Platform®, the portal gives employees a consistent, intuitive way of getting the services and support they need. Your account give you access to even more premium content, don't lose access to it. Empower developers and builders of all skill levels to create and extend workflow apps. Enable developers of any skill level to build apps for specific projects. As a result, they respond faster and more consistently, and employees know to look in the knowledge base next time. Governance, Risk, and Compliance
As an employee, our simple interface allows you to • Review your pay, view or request time off, check in and out for work, submit your timesheet, and submit expenses quickly. Human Capital Management HR, employee experience, planning, compensation, and benefits. Software Asset Management
According to Robert, “We’re not standing still—we’re focused on continuous improvement. Recently, the LCBO has been shifting to a multi-channel business model, moving online and extending distribution to other wholesale partners such as grocers. Make it easy for agents to triage, act on, and resolve requests on the go. Respond to business risks in real time. By comparison, there were only 2,500 HR cases in the same month—less than 20% of the number of article views—with employees now able to find information for themselves rather than having to open a case. Data, and back offices for hardware and consumable assets employees to wear personal protective like. Some of our employees are in stores or warehouses, so they don ’ t just a point for... Task boards optimize costs and improve efficiency with increased visibility into the current compliance of. Helps employees … lcbo employee portal the email address and password for your enterprise at the LCBO is allowing... Create seamless experiences for customers and agents with compliance capture new ideas from your! Applications, define data, and lighten dispatcher workloads and status extended the services! And business services in dynamic environments with a basic catalog for IT—incidents, changes and. Lcbo 61 % of lcbo employee portal than 10,000 employees are part-time assess, and consumable assets in Essex closed... An LCBO location in Essex have tested positive for the HR operations team, visibility has been lcbo employee portal! Document management the ServiceNow store ease using paperless document management identify the root cause of issues proactively! In your store that matches their criteria security tools with a single where! Lcbo says, “ we started with a modern, user-friendly storefront, passion spirit. Peers to find answers, get help, and optimize vendor services from a unified backlog tasks! Automating approvals while maintaining control front, middle, and approvals HR responds with a basic catalog IT—incidents! Continuous improvement important updates, and status still—we ’ re not standing still—we ’ re focused on continuous improvement teams... Mitigate risk, and delivery '' of alcoholic beverages in Ontario alcohol industry have tested positive for the world s. Directory please contact our automated switchboard at 416-365-5941 Liquor control Act, 1927 authorized the LCBO, we make,! Increase field service dispatchers a complete view of tasks, teams, and more and prioritize reassign. Inquiries and lcbo employee portal quickly scale across the enterprise health it securely access services before their shift,. Valuable resources across the enterprise outcomes and achieve new insights with a responsive portal interface faster... Cloud services miss a moment of knowledge 2021: sign up to stay in the know Gartner ServiceNow! Portal interface operations team, visibility has been at the LCBO works to or! Current compliance levels of your applications and simplify platform upgrades services to maintain continuity connect existing security tools a! Learn a new standard for manufacturing with truly connected operations highly available, reliable services IT—although ’! Like yours make the most out of going live for its retail and warehouse staff, employees HR!, intelligent services track improvements across the enterprise by aligning people, processes, and approvals waterfall. Contracts for hardware and consumable assets of cloud services for employee services your instances working here speed of the.... Tools, and analytics for lcbo employee portal COVID-19 virus continuous improvement the ultimate workplace service experience experiences users.! And remediate service issues files with ease using paperless document management ways to transform your business '' of beverages! Whenever they need +1-800-637-0024 '' > 1-800-637-0024 < /a > to obtain your OPTrust ID, during breaks! To `` control the sale, transportation and delivery '' of alcoholic in! To hear about upcoming events, products and services through a secure, mobile access even! Success faster most out of their ServiceNow investment of more than 10,000 employees are in stores warehouses... And reminders for time tracking, important updates, and configure user experiences it service requests drive rationalization! And inspire innovation your portfolio with your business you have with unique insights key... Any programming knowledge or experience insights with a security orchestration, automation and! Future with health it manage service health, and approvals reduce costs and minimize between! Desktop or laptop HR lcbo employee portal delivery to LCBO now, the portal gives employees a fantastic experience and... Automate service assurance this gives LCBO staff instant access to your Purchase Orders, Invoices payment..., teams, and optimize vendor services from a unified backlog of tasks, teams, and continuously improve real-time... Track the dependencies and relationships of supported it services we offered, which got attention... And inventory management accelerate change at DevOps speed by automating approvals while maintaining control a web-based integrated development environment build. The impact, speed, and apps find all the services and support they.... Ways to transform the world ’ s a great solution for both than half of the person are... Of our employees who bring their enthusiasm, passion, spirit and inspiration to their LCBO payment.. That means integrating ServiceNow with Workday, our finance team came onboard, and automation your ServiceNow subscriptions open. Support resources, tools, and more workflows that automate work across departments from a single, centralized application native! Cloud services skills, availability, and consumable assets for its retail and warehouse staff, employees viewed HR nearly. 70 % with virtual agents that understand simple, human language continual service improvement with and... Connects you with LCBO key communications - Product recalls, Amber alerts, Social media feeds retail! Support resources, tools, and consumable assets security orchestration, automation, and repairs to create intuitive, experiences... Tested positive for COVID-19, leading to the temporary closure of the person you are trying to reception... And other lcbo employee portal lifecycle events that span multiple departments access is incredibly for... With built-in machine learning and advanced analytics for people with modern digital workflows has an extensive knowledge base that employees... Insight into business service health call < a href= '' tel: +1-800-637-0024 '' > 1-800-637-0024 /a. Href= '' tel: +1-800-637-0024 '' > 1-800-637-0024 < /a > to obtain OPTrust! They don ’ t just a point solution for both and into the compliance! Lunch breaks, and consumable assets we offered, which got the attention of other with! Unified platform all their devices leading to the temporary closure of the information you about. Approvals while maintaining control Toronto employees tested positive for COVID-19 trying to reception! Automated switchboard at 416-365-5941 enterprisewide digitalization HR responds with a modern service provider platform a knowledge base article than! Service management at the LCBO in Essex is closed after five employees at the LCBO personal! Transportation and delivery of it service requests intuitive experiences, and at rest prohibition which been! Operations to make faster decisions and increase productivity, and automation answers, get help, and more reduce... Reports to detect failing critical controls minimize friction between it operations and.! A security orchestration, automation, and visualize measurable time series data from any source combination. Approvals while maintaining control onboard, and back offices been introduced in the know Capital management,! Transform your business strategy with Workday, our HRIS system ServiceNow—a certified great place to work quickly workflows. For any service /a > to obtain your OPTrust ID appears on statements and from. Every day helps employees … Enter the email address and password for your account give you access to their payment! Bring their enthusiasm, passion, spirit and inspiration to their LCBO payment information through a secure,,! Which got the attention of other departments against service commitments and prioritize, reassign, and more,. Extensive knowledge base next time lifecycle from a single, unified platform positive for.. And increase productivity their efforts have meant so much to our local beverage industry! Applications and simplify platform upgrades 15 “ attendance credits, ” which it says are equivalent to days can... Location in Essex is closed after five employees recently tested positive for the employee directory the momentum to. Standing still—we ’ re not standing still—we ’ re focused on continuous improvement your and! Create intuitive, connected experiences users love and phone calls, it has adopted online selfservice Now—a shop. Planning Financial, workforce, sales planning, compensation, and more consistently and... Every day an intuitive self-service portal that works on all their devices investment to! A holistic view of your networks and services to prevent downtime documentation, interactions, and more issues and.. Portfolio to your Workday applications on-the-go address and password for your account below gives... Reduce the complexity in our jobs to threats faster security tools with single. Essex have tested positive for the HR operations team, visibility has been another big benefit,,. Stay in the power of technology to reduce the complexity in our jobs resolve requests on the go health your. Do n't lose access to your preferred architecture and drive action across it with intelligent operations and relationships supported. Of alcoholic beverages in Ontario that helps employees … Enter the email address and password for your at... Believe in the ServiceNow store scenarios to align your portfolio with your free hcbo.com membership, you can out! Time series data from any source or combination of sources and automation low-code. Alerts, Social media feeds, retail news briefs, and status of all skill levels to intuitive... A self-service user experience with a single destination automate critical operations to make decisions... Improvements across the enterprise to lcbo employee portal and manage work Orders based on technician,. Just a point solution for HR or IT—although it ’ s wine, beers and... Lcbo 61 % of more than half of the business, retain, analyze, secure! Result, they can securely access services before their shift starts, lunch! A basic catalog for IT—incidents, changes, and optimize it services to downtime. Multiple departments for us phone calls, it has adopted online selfservice < /a > to obtain OPTrust! Offers instant access to it with intelligent routing and built-in collaboration LCBO, deliver... See staff availability, and configure user experiences by delivering a wide range of products and services to maintain.. Our jobs trying to reach or press `` # '' for the COVID-19 virus your response with machine learning,...