ClearCare has done all that and more--it has provided us with the opportunity to reach more clients with fewer staff, with much greater integrity and thoroughness. CC is also very responsive regarding inquiries and action items, and I love how they seek customer feedback on future planning and innovation. The deletion of this functionality makes this product inferior and not as useful. I have more pro’s than con’s but the negatives are a pretty big deal. Glassdoor has 48 ClearCare reviews submitted anonymously by ClearCare employees. They were not given any treatment options except what they do which is mostly all-on-4 treatment. Contact Alcon Clear Care customer service. ClearTrip reviews and complaints. Most of the time we just have to hangup because the support is so frustrating, and the emails...they just don't comprehend. See BBB rating, reviews, complaints, & more. The app is horrific. The rules are intended to allow for uniformity and consistency in no-fault insurance costs and medical and health care … Clear Spring Health … We have used Clearcare for 2 businesses now, over 6 years and love the functionality and most of all, the level of customer service. (844) 686-5616. ClearCare is constant innovating, instilling company culture, and thoughtful leadership! The trainers were useless, gave us half hour to train online. ClearCare offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. Submit your complaint or review on ClearTrip customer care. I would recommend it to any home care business.....and I have. And that number is growing, a clear indication of how ClearCare positively impacts … Great for scheduling, billing and keeping track of employee and client information. Incredible!Clearcare needs to get their act together. SO sales repA gets a referral from sales repB's source, ONLY SALES REP B gets the revenue credit. ClearCare offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. HORRIBLE CUSTOMER SERVICE...... DO NOT USE THIS COMPANY. It includes easy scheduling, integrated telephony, two-way communication with caregivers, and marketing tools for the on-the-go marketer. Can be difficult to use or slow at times. I would highly recommend them! As everyone knows, referral source (persons) move ALL the time to different hospitals, ALFS, etc, and even work at more than one at a time. Clear Spring Health was first mentioned on PissedConsumer on Dec 03, 2019 and since then this brand received 50 reviews. Positive changes are always being presented. My favorite feature would have to be search! Clear Spring Health Overview. In retrospect, we regret the move. I love being able to quickly search for a client, caregiver, contact, or referral source quickly and easily. Read the latest user opinions and reviews for ClearCare - All-in-one home health care platform with modular features, free research services | Review, compare ClearCare - All-in-one home health care … The concomitant use of a daily cleaner such as Lobob … Hundreds of private pay home care … TERRIBLE reporting (especially marketing), restrictive customization (practically none), and just terrible customer service (outside of one gentleman and a lady, who was our onboarder). Support if so-so, I give it a 2 out of 5, most are quite lacking in knowledge and know nothing about home care industry processes, databases, and offering solutions to the software downfalls. No tags pertaining to what we actually need. In addition to point of care capabilities, ClearCare also offers proprietary scheduling and telephony tools, as well as HR and financials, applicant management, sales management and CRM. It has increased the efficiency of our office greatly. Clear Skincare Clinics (Salon): 4 out of 5 stars from 801 genuine reviews on Australia's largest opinion site ProductReview.com.au. There are too many features that I like about it. Read employee reviews and ratings on Glassdoor to decide if ClearCare is right for you. Every single person has been kind and friendly. CLEAR CARE ® and CLEAR CARE ® PLUS … Over 2,000 home health care agencies use ClearCare’s comprehensive solution to manage all facets of their operations. I have uninstalled, reinstalled and updated my phone. This is a poor product with even poorer customer support. A vendor that takes a interest in their clients? Their customer service stated they would have to charge more if the credited people back for the times it was down. A vendor is driving business process. 3) Reporting for marekting is terrible - this is NO CRM, it is a glorified scheduling program. Compare ClearCare to alternative Medical Office EMR & EHR Software. Later received notice at site that engineers were working on issue.Our clients and caregivers are dependent on software to know schedule, and there is no backup plan during the holidays! Just want $$$ for the NOW!! It may great for companies who are just starting out, but in my humble opinion it is not robust enough to support an agency that does over $5M.The grass is not always greener on the other side of the fence! The thing I like the most about ClearCare is their constant innovation. CLEAR CARE ® and CLEAR CARE ® PLUS solutions use hydrogen peroxide to help prevent eye infections by killing harmful germs and bacteria on contact lenses. No room for options or requests. There are so many features that we use, and this is the easiest scheduling software we have used. After trying other softwares and not being overly excited about them, I decided on ClearCare.I had my first WOW moment with ClearCare when I was setting up my very first client. This is a simple solution, and is crippling for revenue tracking. Reviews from Clear-Care employees about Clear-Care culture, salaries, benefits, work-life balance, management, job security, and more. ClearCare helps streamline care planning and automate back office tasks, eliminating paper care journals, time-consuming billing practices, and ineffective communication with staff, patients and their families. In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. I’ve found that many patients who dropped out can return to comfortable contact lens wear when they use CLEAR CARE … But Clear Care is not just another soaking solution. ClearCare's customer service is very responsive and they are taking a great platform and making it better every day! I remember seeing a shift that was moved using click and drag-just like you would see on a Google Calendar and I was so impressed. I switched to ClearCare from a platform I'd used for over 10 years largely because the scheduling piece was very intuitive and user friendly. Cons. Simplify your software search in just 15 minutes. The switch was made before i was hired on, so i am unable to assist with this question. I have been most impressed with their customer service and responsiveness--they seem to understand that a product like ClearCare defines an entire agency's workflow and culture, and have worked hard to understand our specific needs and create a sense of community among ClearCare providers. The rating is based on ITQlick expert review. Their entire site has been down several times, and they refuse to compensate users for the down time. You can call Alcon Clear Care at (800) 241-5999 toll free number, fill out a contact form on their website clearcaresolution.myalcon.com, or write a letter to … Connect home care to healthcare with our enterprise API. Establishing a utilization review program will help ensure that persons injured in motor vehicle accidents receive an appropriate level of medical and health care, and that the charges for such care are appropriate. Get Accredited Login Welcome to BBB Northwest + Pacific. Clunky and doesn't work half the time. Uncommunicative company. I have talked to many patients who have been to one of the Clear Choice centers and also two doctors that briefly worked for them. ClearCare home care software is an all-encompassing web-based solution, empowering private-duty home care agencies. As everyone knows, referral source (persons) move ALL the time to different hospitals, ALFS, etc, and even work at more than one at a time. Keeping up to date on the details keeps me in the drivers seat of my business.The amount of time we save on scheduling lets us use that time elsewhere and that money can be spent on other items like marketing. You have no options to inactivate a referral source (person) and then add a new one2) You can not track Revenue by marketer, it is all linked back to the REFFERING ORG/PERSON, which can ONLY HAVE ONE OWNER. If you care about tracking your Sales Reps and their sales successfully and getting real numbers, DON'T USE CLEARCARE! I have been with ClearCare for a while and am very happy with my decision to leave my previous scheduling platform. Most of the time we just have to hangup because the support is so frustrating, and the emails...they just don't comprehend. “Patients who experience discomfort, whether from allergies or hypersensitivities, often benefit from using CLEAR CARE ® Solution. I would highly recommend them. It is difficult to overstate the magnitude of the change--for the first time we were able to track caregiver activities in real-time, to communicate with them easily and generate dozens of reports with a click of a few buttons. While I believe that ClearCare has a ton of potential, they love to say "No" (a lot!) Here is what the patients have told me: They were met by a sales person and were pushed hard to sign up for the treatment and pay deposit. I cant say enough about their phone support. Happy to say after 3 years, no issues with exports from Clearcare. I love the way it can keep track of time accruals to prevent overtime and the feature that helps find the perfect CAREGiver for open shifts. Since we've been on the ClearCare platform we've added payment processing and it's been great for our DSO. I prefer this location to our primary care … This prevents users from independently viewing and managing their delegated tasks. The system tends to lag and crash a lot. Every single time I use it it malfunctions. ClearCare offers non-medical home care agencies an easy-to-use, web-based software. If you discontinue services and a client wants to access an invoice that was once sent to them via "Family Room" this company will not assist you or the client in gaining the invoice THEY PAID. After speaking with an executive, was informed that they would release us from the contract. Asked to be let out of the contract, since it was signed under false pretenses, but they refused. ClearCare, as a company, recently made changes and reduced the "My Task" functionality. ClearCare met all 'must have's' and more. If you have a new user or someone does not pay close attention when changing a shift, they may change every shift that was scheduled at the same time instead of just that specific shift. Better Business Bureau ... Clear-Care Corporation. This is a simple solution, and is crippling for revenue tracking. This has been a wonderful company to work with. I wish I'd had stayed with ERSP and not switched to ClearCare. Plus, optimize your client and caregiver … - 2017 was a turbulent year for this company with the Hometrak acquisition, the Battery layoffs, multiple franchises coming on, and transitioning offices. The application is a tool to be used by businesses not to drive business process. Calls to the company and executive go unanswered. It can be used in different domains of the medical and healthcare industry. I realized how seamless everything was working and was very happy with my decision.Customer support is a dream to work with and the onbaording experience was simple as a new business.ClearCare has helped grow my business by the amount of detail in the reports. Can not add or make changes, I requested on the cna calendar to put their total hours showing us if we can book now or not. Ciba Vision, makers of Clear Care contact lens cleaner, recently updated the product's packaging and labels. 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